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    F.A.Q

    What is a Waterbike?

    Waterbike is a kind of bicycle to pedal on water. We offer some models of waterbikes: the Bikeboat Rec (standard size or big size), the Bikeboat Up (standard size or big size), and 3 types of Bikeboat Tandem (Tandem Up, Tandem Rec or Tandem Mix).

    What is the difference between Recumbent Bikeboat and Bikeboat Up?

    The position of Recumbent Bikeboat offers greater comfort to the back. Its ergonomic seat offers greater comfort by the way of sitting and keeping your back fully supported. It makes the Bikeboat Recumbent much more suitable for pedaling over long distances. Besides, due to the user being in a lower position, is less susceptible to winds. But there are people who have a preference for Bikeboat Up because it is similar to a conventional bike. In terms of speed and performance, both are equivalent and use the same propulsion system.

    What is the maximum speed?

    You can get up to 2 times the speed of a Stand Up paddle. The maximum speed of new models is about 16km/h (8,64 knots), depending on your condition you can keep a pace of 6 to 9 k/m without much effort. Today, we can state with full conviction (based on tests) that our Bikeboat is the FASTEST Waterbike on the market!

    Bikeboat Up – high speed: https://www.instagram.com/p/CTfpmkMFS6r/

    Bikeboat Rec – high speed: https://vimeo.com/722571722

    Can I go reverse?
    Yes, both models can go reverse. You just need to peddle backwards.
    Is there a Bikeboat model for 2 people?

    Yes, we have the Bikeboat Tandem, a double Waterbike where two people can ride and have fun with maximum performance.Yes, we have 3 types of Bikeboat Tandem, a double Waterbike where two people can ride and have fun with maximum performance. Or you can use a single Bikeboat with the inflatable deck to carry another person.

    What is the total weight of the Bikeboat?

    A single model weighs around 42 lbs. Further technical information is available on each product page by clicking on the “Specifications” button.

    What is the maximum weight it can carry?

    The load capacity is 265 lbs for standard size models, 375 lb for big size models, and 485 lb for Tandem models.

    Can I use it on sea water?

    The components of the Bikeboat were designed for the marine environment so they can be used in saltwater. The mainframe is made of aluminum. The mechanical components are made of stainless steel. We use a resistant anodizing finish in black: no peel off, (tougher than any type of paint).

    What is the material of Bikeboats?

    The structure of Bikeboat is made of aluminum, to give lightness and the mechanical components are made of stainless steel. We use a resistant anodizing finish in black: no peel off, tougher than any type of paint. It is a lightweight boat, but quite robust.

    What is the material of inflatable floats (pontoons)?

    Floats are made with reinforced PVC fabric, resistant to extreme conditions. The outside PVC layer offers abrasion resistance and the inside high strength polyester fabric offers dimensional stability, tensile and tear strength. Our inflatables are made from the same material used in the Marine rescue boats, banana boats and boats for rafting (which go down rapids).

    What happens if a float gets punctured? How to fix it?
    It is very unlikely to get punctured, but if that happens, it can be easily repaired with the repair kit that came with the Bikeboat.
    What special cares do I need with my Waterbike?

    The Bikeboat was designed to require minimal maintenance, which consists of a fresh water shower after every use, especially if the Bikeboat is used in saltwater. The propulsion system uses a kind of crown and pinion transmission system and requires no adjustment/tightening. After the first lubrication, the oil has to be changed every 1 year or 6 months for daily users. The service is simple and can be done even with the Bikeboat fully assembled.

     
    What is the warranty?

    For end-users the warranty is 9 months against manufacturing defects. The warranty does not cover accidents, loss of parts, or modifications. For commercial use (rentals, tours, hotels, parks), we offer a 6-month warranty against manufacturing defects. For hulls and accessories, the warranty is 3 months against manufacturing defects.

    What are the advantages of riding a Waterbike compared to a terrestrial bike?
    • First, the person needs no balance. Even those who cannot ride a bike, they can use our Waterbike.
    • Sensation of freedom in all directions: no need to follow the crowded bike lanes. You can take any direction.
    • Pedaling in water offers less risk of injury since the effort is continuous, damped and without vibration.
    What is the advantage of the Bikeboat compared to those inflatable kits that are attachable to a bicycle?
    • Our Bikeboat is a complete product ready to use, you do not have to adapt a bike. In addition, there is a huge difference in quality, design and most importantly, water performance (our Bikeboat is faster).
    • Bicycles are not made with suitable material to resist corrosion, especially if the boat is used in salt water. This way, when using a bicycle under these conditions, it will undergo premature degradation in its parts. In addition, with these kits there is no possibility to reverse, which is a very important feature.
    • All components of the Bikeboat are designed for the marine environment, that is, they resist salt water, which is not the case with a land bike.
    • In addition, our inflatables are much higher than those used in these kits (which use a thinner PVC, which is lighter and cheaper, but with lower durability and durability). Our inflatable floats are manufactured with high strength nautical canvas that withstand extreme conditions. It’s the same material used on rafting boats, which are made to withstand bumps in rapids.
    Can the Bikeboat be used in the sea, in rough water regions?
    The Bikeboats works very well in rough water, with high performance and great stability (due catamaran configuration). Check these videos showing our waterbikes performing very well on a tropical beach:
    What about Bikeboat’s stability? Is there any risk of falling into the water?

    The catamaran configuration provides huge stability and is virtually impossible for you to fall into the water. Unlike the Stand Up Paddle boards, the Bikeboat does not require balance.

    Do you need to have specific skill?
    No way. The Bikeboat is suitable for all people of all ages and does not require any special physical preparation or require specific skill.
    What are the appropriate places to ride your Bikeboat?
    The Bikeboat is ideal for any bodies of water: ponds, lakes, rivers, dams and can also be used at sea (out of the surf region).
    How long does it take to receive my Bikeboat?

    Consult us by chiliboats@chiliboats.com. The delivery time is according to your region.

    How is the delivery of Bikeboat?

    Usually, the delivery is made by FEDEX.

    Delivery anywhere?

    Yes, all regions covered by FEDEX. For places where we have exclusive dealers, consult the dealer (contact on Dealer’s page)

    How long does it take to assemble?
    The Bikeboat can be assembled in less than 5 minutes.
    Is it difficult to assemble the waterbikes?
    The assembly/disassembly is easy. Just follow the steps in the instruction manual accompanying the Bikeboat or watch the video for Bikeboat Up and the video for Recumbent Bikeboat.
    What accessories accompanying the Waterbikes?

    Each Bikeboat comes with the following accessories: backpack, double action hand pump, valve adaptor, and repair kit.

    Does the Bikeboat use standard bike components?

    Bikeboat Up uses standard bicycle components for the seat, seatpost, handlebar, handlebar stem, cranks. The Recumbent Bikeboat uses standard bicycle components for the handlebar, handlebar stem, cranks. Both the Bikeboat Up and the Recumbent Bikeboat are delivered with very well selected components, good quality for comfort and performance during use. However, if you want to modify any of these components, according to your preference, you can purchase them in bikes stores. You can also add basket, bottle holder, and everything else your imagination allows. :)

    What is the size of the Bikeboat box?

    Bikeboat Rec (standard size): 52 x 17 x 13 in (131 x 42 x 34 cm); gross weight: 66 lb (30 kg).

    Bikeboat Up (standard size): 43 x 17 x 14 in (109 x 42 x 35 cm); gross weight: 61 lb (27 kg).

    Bikeboat Rec (big size): 52 x 20 x 12 in (131 x 49 x30 cm); gross weight: 69 lb (31 kg).

    Bikeboat Up (big size): 43 x 20 x 14 in (109 x 49 x 35 cm); gross weight: 64 lb (28.2 kg).

    Accessory Inflatable Deck: 31 x 15 x 9 in (78 x 37 x 23 cm) ; gross weight: 18 lb (7 kg).


    The advantages are reduced shipping costs and small space required for storage.

    What are the Bikeboat dimensions fully assembled?

    Standard size models: Length 381 cm (150 in) and width 127 cm (50 in).

    Big size models: Length 400 cm (157.5 in) and width 132 cm (52 in).

    Tandem models: Length 470 cm (185 in) and width 132 cm (52 in).

    How is the Bikeboat desassembled?

    Check here a video showing how easy and fast is to disassemble the Bikeboat: https://vimeo.com/722566824

    Do I need any license to use the Bikeboat?
    It does not require license. Since the Bikeboat is not motorized, it fits in the same rule of kayaks and Stand Up Paddle boards, requiring no license. For rentals, you need to check in with local authorities.
    Can I use Bikeboat for sport fishing?
    Yes, it is a great platform due to its stability. You can support a fishing rod between the connecting bars of your Bikeboat.
    Are there gear shifter in the Bikeboat?

    The gear ratio is fixed and suitable to the propeller used to ensure maximum thrust with minimal effort in the normal pedaling conditions (typical cycling cadence).

    What are the forms of payment to purchase the Bikeboat?
    For international purchase we accept international bank transfer (wire transfer) and PayPal.
    What colors are available for the waterikes?
    The structure is black and floats are available in yellow and red color. Consult us previously to check the colors available.
    What are the maximum and minimum height to ride a bikeboat?

    Both models, Bikeboat Up and Bikeboat Rec, are suitable to a wide range of heights, from a child of 1.35m (4.4ft) height to an adult of 1.98m (6,5ft) height. 

    Where is the Chiliboats company?

    The Chiliboats LLC is located in Orlando, FL, USA; and the Chiliboats in Brazil is located in Itajai, Santa Catarina.